Privacy Policy
A legal disclaimer
Middlesex ProClean – Legal Disclaimer
Disclaimer:
Middlesex ProClean LLC (“the Company”) provides commercial, residential, and medical cleaning services. While the Company uses professional cleaning techniques, products, and equipment, the Company cannot guarantee that all surfaces will be completely free of germs, dust, or allergens.
The Company is not responsible for pre-existing damages, stains, or items left unsecured by clients. Clients are responsible for securing personal property, sensitive materials, or confidential items.
Employees are trained in proper safety and cleaning procedures, including OSHA-compliant handling of chemicals and biohazard materials. However, the Company cannot be held liable for accidents or injuries to unauthorized persons, visitors, or third parties that occur on client premises.
By engaging Middlesex ProClean LLC, clients acknowledge and accept that cleaning services are provided at their own risk and that the Company’s liability is limited to the amount paid for the cleaning service in question.
This disclaimer is intended to comply with Massachusetts law and does not waive any rights granted to the client under applicable law.
Privacy Policy
Middlesex ProClean LLC
Privacy Policy
Effective Date: 1/20/2026
Middlesex ProClean LLC (“Company,” “we,” “our,” or “us”) respects the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our business or website.
1. Information We Collect
We may collect the following information when you contact us or request services:
Name
Business name
Email address
Phone number
Service address
Payment information (if applicable)
We may also collect information submitted through contact forms or service requests.
2. How We Use Your Information
We use the information we collect to:
Provide cleaning services
Respond to inquiries and service requests
Send quotes and invoices
Improve our services
Communicate with clients about scheduled services
We will not sell or rent your personal information to third parties.
3. Information Sharing
We may share information only when necessary to:
process payments
comply with legal obligations
protect the rights or safety of the company or clients
Third-party service providers are required to keep information confidential.
4. Data Security
Middlesex ProClean LLC takes reasonable precautions to protect personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.
5. Confidentiality of Client Locations
Our employees are trained to maintain confidentiality when cleaning offices, medical facilities, and commercial locations. Employees are instructed not to access, photograph, or disclose sensitive client information encountered during services.
6. Cookies and Website Data
If you visit our website, we may use basic website analytics or cookies to understand website traffic and improve user experience.
7. Your Privacy Rights
You may request to:
review the information we have collected
update your information
request deletion of your personal data where permitted by law
Requests can be made using the contact information below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website or provided to clients upon request.
9. Contact Information
Middlesex ProClean LLC
Middlesex County, Massachusetts
Email: middlesexprocleanllc@gmail.com
Phone: 978-206-1816
If you have any questions about this Privacy Policy, please contact us.